tadoshop

FAQ

FAQ

Thankyou for visiting our online store, if you choose to place an order with us please ensure you read the following information on shipping and payment.
Every order is hand packed, checked, and sent by ourseleves.

(1) Products

Are the products you sell all limited edition?

Most of the items on our shop our produced in small numbers. If an item is limited to a certain number or is an original, this will be stated in the description.

(2) Online Shop

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

All payments are processed via PayPal, one of the most trusted payment gateways in the world. PayPal uses the highest level of encryption and data security to ensure your details are protected. Paypal securely shares your order and delivery details with us, but does not share any of your sensitive payment information.

Do you offer wholesale pricing?

Unfortunately we don't offer wholesale ourselves but on certain products wholesale is available via our partners. If you're interetsed in this please drop us an email.

What is your exchange / return policy?

Customer satisfaction is of the utmost importance to us. If there are any concerns with your product please get in contact.

(3) Shipping

How long will delivery of my order take?

UK orders are typically delivered within 5-10 business days. International orders are typically delivered within 7-14 days, depending upon the destination and customs processing.

Please note that delivery of orders paid via PayPal eCheck will take an additional 4 to 9 business days to allow for the eCheck transfer period.

For pre-order / exclusive items, please read the item description for an accurate lead time before dispatch.

How much does shipping cost?

Shipping is calculated at checkout. We always optimize the shipping charges after your order is received. If items can ship for less, we will credit your account for excess shipping charges when we process your order.

Do you ship internationally?

Yes. We ship to almost every country. To confirm whether we deliver to your country, add your desired products to your cart, proceed to the cart page and check if your country is available for selection.
Most orders are shipped via STANDARD AIRMAIL. If you wish to upgrade your shipping please contact us before checkout.

Rush orders
If you need your item in a hurry please send us an email and we will do our best to get it to you in time - additional costs will apply for express shipping.

(4) More Questions

If you have further questions, please feel free to contact us.